Library Benchmarking Project - Matariki Network

Library staff from across MNU member institutions are collaborating to carry out comparisons of selected services and activities representative of library service provision, to identify best practices and to learn from each other. The benchmarking project aims to provide a shared response to the question: if we [the university library] enable and support the academic endeavor, how do we measure our effectiveness? The project considers benchmarking activities in three identifiable areas of support: support for research, support for learning and teaching, and the role of the library as a place within the student experience.

An overview of the Library Benchmarking Project is available in the following publications:

Amos, H. and Hart, S. (2013). International collaboration for quality: A case study of fostering collaboration across an international network of University Libraries through an activity based benchmarking project, Proceedings of the 34th Annual IATUL conference. Downloadable from: http://docs.lib.purdue.edu/iatul/2013/papers/48/.

Hart, S. and Amos, H. (2014) The development of performance measures through an activity based benchmarking project across an international network of academic libraries, Performance Measurement and Metrics, Vol. 15 No.1/2 pp. 58-66. DOI: 10.1108/PMM-03-2014-0010.

Regular updates are provided in Te Whakatere, the newsletter of the Library Benchmarking Project:

Issue 13, September 2017: Library benchmarking newsletter_2017_Sep_Issue13
Issue 14, December 2017: Library benchmarking newsletter_2017_Dec_Issue 14

Issue 15, August 2018: 2018_Aug_Issue 15